Frequently Asked Questions
Here are some answers to our most frequently asked questions about parking, venue information and farm details. Please feel free to contact us if you would like more information about Lincoln Hill Farms.
WHERE ARE YOU LOCATED?
We are located at 3792 NY-247 in Canandaigua. From Hwy 20, take a right onto NY-247 and we are about a mile down the road on the righthand side. We are right around the corner from CMAC and are only 12 minutes from downtown Canandaigua. If you are coming from downtown Rochester, we are a 45-minute drive along I-90 West.
GENERAL VENUE RULES
• Outside food or beverages are not permitted
• Please make sure to bring in the belonging you may need as no re-entry into venue is allowed
• ID required for entry for ticketed events
• All guests are subject to search prior to entering
• Please refrain from tailgating in our parking lot
• Coolers, fireworks, glass of any kind, grills /cooking equipment, weapons of any kind, remote controlled flying devices or UAV’s, and large bags / backpacks are not permitted
• Smile you are on camera. We reserve the right to take photos and videos and may use your likeness in images, videos and advertisements to promote LHF online, media and/or in print.
WHAT CAN I BRING INTO THE VENUE?
Please leave your food and drinks at home. Our silo bar is stocked with draft beer, wine, well spirits and non-alcoholic drink options. The Smokehouse Grill is our on-site food trailer and we have other food options available. Lawn chairs, blankets and umbrellas are permitted. No coolers allowed. Limited picnic tables are available inside the venue.
DO YOU CHARGE FOR PARKING?
For most events, we charge $10 per car (cash only) for parking with the exception of Sunday Fun Days. Parking for carpools with 4+ people will be free (excluding July 4) and will be verified on arrival. Click here to read more about our parking updates.
ARE DOGS ALLOWED?
We are a dog-friendly venue. Please be mindful of others and keep your four-legged friend on a leash and clean up after them. At any point, Lincoln Hill Farms staff and security have the right to ask you to leave if there is a situation involving an animal.
ARE YOU OPEN ALL YEAR?
At this time, Lincoln Hill Farms is an outdoor, seasonal venue situated on 95+ picturesque acres in the countryside of Canandaigua. Our season typically runs from May – October.
DO YOU OFFER SHUTTLE SERVICE FROM CMAC? FROM HOTEL?
At this time, we do not offer shuttle services to and from local hotels or CMAC.
ARE CHILDREN ALLOWED INTO ALL EVENTS?
We are a family-friendly venue. Children 16 and under must be accompanied by an adult. In some cases, shows or events may have a minimum age requirement (18 and over or 21 and over). Please check the individual show listing on our Calendar page for those details.
DO I NEED RESERVATIONS FOR SUNDAY FUN DAYS?
Sunday Fun Days are a family-friendly, community event featuring local, live music throughout the day. There is no cover/door charge. We are open to the public and you do not need a reservation. Check out our Calendar for upcoming Sunday Fun Days and for more details.
WHAT IS YOUR COVID POLICY?
Lincoln Hill Farms is an outdoor venue. Masks are optional and proof of vaccination is not required. We are in alignment with all state and local guidelines and will continue to work alongside Ontario County and the New York Department of Health.
DO YOU HAVE A LOST & FOUND?
If you have lost an item, please message us on social media or by email at firstname.lastname@example.org to see if your item has been recovered.
FOOD & BEVERAGE
WHAT ARE YOUR FOOD OPTIONS?
The Smokehouse Grill offers a BBQ menu when we are open to the public. We also have other food options available including pizza, hot dogs, burgers and snacks.
DO YOU ACCEPT CREDIT CARDS AT THE FOOD TRUCK / BAR?
Yes, we accept all major credit, debit cards and cash.
DO YOU SERVE NON-ALCOHOLIC BEVERAGES?
Yes, Coke products, draft root beer and juice is available from our silo bar.
WHAT IS SERVED AT THE SILO BAR?
Our silo bar features various craft brews and ciders, including IPAs, sours, ales, lagers, pilsners and more. We also serve well spirits, seltzers and local wine. Non-alcoholic options include root beer, Coke products, lemonade, juice and seasonal kombucha (when available).
HOW DO I BOOK GLAMPING ON THE FARM?
Glamping is reserved by the compound only based on availability. The compound includes 11 sites that accommodates up to 22 people. Breakfast is included. Learn more about glamping here.
WHERE CAN I STAY CLOSE TO LHF?
There are many lodging options surrounding LHF, and the center of Canandaigua is only a 12-minute drive from the farm. Options include staying at the Holiday Inn, Miami Motel, Airbnb and VRBO.
IS THERE ON-SITE CAMPING?
At this time, we do not offer camping. Check back for updates in 2023.
IS LHF HANDICAP ACCESSIBLE?
Yes, LHF is handicap accessible.
SHOWS & EVENTS
DO I GET A REFUND IF IT RAINS?
Lincoln Hill Farms is a rain or shine event space and there are no refunds if it rains. There is limited space under our covered pavilion for inclement weather. Small umbrellas are permitted in the venue. However, in the event of concert cancelation due to weather, we will refund all advanced sale tickets.
TICKETS AREN'T AVAILABLE ONLINE. CAN I BUY TICKETS AT THE DOOR?
For most ticketed events, we will have limited day of show tickets available at the door. Please see event details for listings However, we encourage you to buy in advance online and save money from at the door pricing.
WHAT ARE THE SEATING ARRANGEMENTS? DO I NEED TO BRING A CHAIR ?
Lincoln Hill Farms is an open, outdoor space. We have limited picnic tables available under our pavilion and around the stage area. Come early, grab your spot and feel free to bring a lawn chair.
DO YOU HAVE INDOOR SEATING?
We do not offer indoor seating. However, there is limited seating available under our timber-framed, covered pavilion.
DO I HAVE TO PURCHASE A TICKET TO A SHOW FOR MY CHILD?
For ticketed events and shows, children 3 and under are free. All other patrons are required to purchase a ticket to attend a show or ticketed event unless specified. Please check the show listing on our website calendar for details.
WHAT IS YOUR REFUND POLICY?
All ticket sales are final. No refunds or exchanges will be issued.
Please contact email@example.com if you have any other questions or concerns!