Frequently Asked Questions
Here are some answers to our most frequently asked questions about parking, venue information and farm details. Please feel free to contact us if you would like more information about Lincoln Hill Farms.
WHERE ARE YOU LOCATED?
We are located at 3792 NY-247 in Canandaigua. From Hwy 20, take a right onto NY-247 and we are about a mile down the road on the righthand side. We are right around the corner from CMAC and are only 12 minutes from downtown Canandaigua. If you are coming from downtown Rochester, we are a 45-minute drive along I-90 West.
GENERAL VENUE RULES
• Outside food or beverages are not permitted
• Please make sure to bring in the belonging you may need as no re-entry into venue is allowed
• ID required for entry for ticketed events
• All guests are subject to search prior to entering
• Please refrain from tailgating in our parking lot
• Coolers, fireworks, glass of any kind, grills /cooking equipment, weapons of any kind, remote controlled flying devices or UAV’s, and large bags / backpacks are not permitted
• Smile you are on camera. We reserve the right to take photos and videos and may use your likeness in images, videos and advertisements to promote LHF online, media and/or in print.
• Ticketed events and concerts are general admission standing room only (no lawn chairs). Low-back foldable chairs will be permitted for those who are not able to stand for long periods of time only. Limited seating and picnic tables are available inside the venue. First come, first serve.
WHAT CAN I BRING INTO THE VENUE?
Please leave your food and drinks at home. No coolers allowed. Our Silo Bar is stocked with draft beer, wine, well spirits and non-alcoholic drink options, including water and soda. For food offerings, our Smokehouse Grill and Pizza and Snack Hut are open during concerts and public events.
Blankets and umbrellas are permitted inside venue. For ticketed events and concerts, lawn chairs will not be permitted in order to provide an ample viewing area for all guests to enjoy the show. Guests who cannot stand for long period times may be allowed to bring in a low-back foldable lawn chair. Limited picnic tables are available inside the venue, and limited chairs and tables are available under our covered pavilion. First come, first serve.
DO YOU CHARGE FOR PARKING?
For most events, we charge $10 per car (cash only) for parking with the exception of these events—FREE PARKING on Father’s Day, Sunday Fun Days & HalloweenFest.
Parking for carpools with 4+ people will be FREE (excluding July 4) and will be verified on arrival.
Read more about our parking updates.
ARE DOGS ALLOWED?
We are a dog-friendly venue. Please be mindful of others and keep your four-legged friend on a leash and clean up after them. At any point, Lincoln Hill Farms staff and security have the right to ask you to leave if there is a situation involving an animal.
ARE YOU OPEN ALL YEAR?
Lincoln Hill Farms is an outdoor, seasonal venue situated on 95+ picturesque acres in the countryside of Canandaigua. Our season typically runs from Memorial Day weekend through the first weekend of November.
ARE CHILDREN ALLOWED INTO ALL EVENTS?
We are a family-friendly venue. Children 16 and under must be accompanied by an adult. In some cases, shows or events may have a minimum age requirement (18 and over or 21 and over). Please check the individual show listing on our Calendar page for those details.
WHAT IS YOUR COVID POLICY?
Lincoln Hill Farms is an outdoor venue. We are in alignment with all state and local guidelines and continue to follow any Ontario County and the New York Department of Health updates.
DO YOU HAVE A LOST & FOUND?
If you have lost an item, please message us on social media or by email at firstname.lastname@example.org to see if your item has been recovered.
IS THE VENUE HANDICAP ACCESSIBLE?
Yes, LHF is handicap accessible.
DO I NEED RESERVATIONS FOR SUNDAY FUN DAYS?
Sunday Fun Days are a family-friendly, community event featuring local, live music throughout the day. There is no cover/door or parking charge. We are open to the public and you do not need a reservation. Check out our Calendar for upcoming Sunday Fun Days and for more details.
DO YOU OFFER SHUTTLE SERVICE FROM CMAC? FROM HOTEL?
At this time, we do not offer shuttle services to and from local hotels or CMAC.
FOOD & BEVERAGE
WHAT ARE YOUR FOOD OPTIONS?
The Smokehouse Grill offers a BBQ menu during concerts and public events. We also have other food options available including pizza, hot dogs, burgers and snacks.
DO YOU ACCEPT CREDIT CARDS AT THE FOOD TRUCK / BAR?
Yes, we accept all major credit, debit cards and cash.
DO YOU SERVE NON-ALCOHOLIC BEVERAGES?
Yes, Coke products, draft root beer and juice is available from our silo bar.
WHAT IS SERVED AT THE SILO BAR?
Our silo bar features various craft brews and ciders, including IPAs, sours, ales, lagers, pilsners and more. We also serve well spirits, seltzers and local wine. Non-alcoholic options include root beer, Coke products, lemonade, juice and seasonal kombucha (when available).
HOW DO I BOOK GLAMPING ON THE FARM?
Glamping is reserved by the compound only based on availability. It’s a great space for family reunions, parties, and a night out with a group. The compound includes 11 sites that accommodates up to 22 people. Breakfast is included. Learn more about glamping here.
WHERE CAN I STAY CLOSE TO LHF?
There are many lodging options surrounding LHF, and the center of Canandaigua is only a 12-minute drive from the farm. Options include staying at the Holiday Inn, Miami Motel, Airbnb and VRBO.
IS THERE ON-SITE CAMPING?
At this time, we do not offer camping or space for RVs. Check back for updates in 2024.
CAN I RENT AN INDIVIDUAL GLAMPING SITE?
At this time, we rent glamping by the compound only—all 11 sites. Click here for more information about glamping at the farm.
SHOWS & EVENTS
DO I GET A REFUND IF IT RAINS?
Lincoln Hill Farms is a rain or shine event space and there are no refunds if it rains. There is limited space under our covered pavilion for inclement weather. Small umbrellas are permitted in the venue. However, in the event of concert cancelation due to weather, we will refund all advanced sale tickets.
TICKETS AREN'T AVAILABLE ONLINE. CAN I BUY TICKETS AT THE DOOR?
For most ticketed events, we will have limited day of show tickets available at the door. Please see event details for listings However, we encourage you to buy in advance online and save money from at the door pricing.
WHAT ARE THE SEATING ARRANGEMENTS? CAN I BRING A CHAIR?
Ticketed events and concerts are general admission standing room only—no lawn chairs permitted. An exception may be made for those individuals who are not able to stand for long periods of time (foldable, low-back chairs only).
Limited picnic tables, chairs and tables are available inside the venue. First come, first serve. Come early, grab your spot.
Free public events (Sunday Fun Days, July 4th, Father’s Day): lawn chairs will be allowed inside the venue.
See our EVENT CALENDAR for details.
DO YOU HAVE INDOOR SEATING?
We do not offer indoor seating. However, there is limited seating available under our timber-framed, covered pavilion.
DO I HAVE TO PURCHASE A TICKET TO A SHOW FOR MY CHILD?
For ticketed events and shows, children 3 and under are free. All other patrons are required to purchase a ticket to attend a show or ticketed event unless specified. Please check the show listing on our website calendar for details.
WHAT IS YOUR REFUND POLICY?
All ticket sales are final. No refunds or exchanges will be issued.
Please contact us if you have any other questions or concerns! CONTACT US